Website Terms and Conditions

Welcome to Island Elixir Bev. Co. (www.islandelixirbevco.ca), an e-commerce website owned and operated by Sharratt Research and Consulting Inc. doing business as Island Elixir Bev. Co. (hereinafter referred to as "the Company"). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth below. If you do not agree to these terms and conditions, you should not access or use this website.

  1. INTRODUCTION This website provides access to information about our products and services, and allows you to purchase our products online. By placing an order through this website, you agree to be bound by the terms and conditions set forth below. These terms and conditions may be updated by us from time to time, and it is your responsibility to check for updates.

  2. PRODUCTS AND SERVICES We offer a variety of tisanes, tea blends, single origin teas, tea wares, and branded merchandise for sale on this website. All descriptions and images of products on this website are subject to change without notice. We reserve the right to discontinue any product at any time.

  3. PRICING AND PAYMENT All prices listed on this website are in Canadian dollars and are subject to change without notice. Prices listed on this website do not include applicable taxes or shipping fees. Payment can be made by credit card, Interac, Apple Pay, Google Pay, or Shop Pay. This website is hosted by Shopify. By placing an order, you authorize us, and by extension Shopify, to charge your credit card or or applicable account for the total amount of the order, including applicable taxes and shipping charges.

  4. SHIPPING AND DELIVERY We ship our products within Canada only. Shipping rates and delivery times may vary depending on the shipping method you choose and your location. Orders are usually processed within 1-2 business days, and delivery times typically range from 2-10 business days. We are not responsible for any delays in shipping or delivery caused by the carrier.

  5. RETURNS AND REFUNDS We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receipt to request a return or exchange. Products must be returned in their original condition and packaging. Refunds will be issued to the original method of payment within 7-10 business days of receiving the returned product.

  6. INTELLECTUAL PROPERTY All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of the Company. and is protected by Canadian and international copyright laws. You may not reproduce, modify, distribute, or transmit any content on this website without our prior written consent.

  7. LIMITATION OF LIABILITY The Company will not be liable for any damages arising out of or in connection with the use of this website, including but not limited to indirect, consequential, special, or punitive damages. The Company's liability to you in connection with any product purchased through this website shall not exceed the purchase price of the product.

  8. GOVERNING LAW AND JURISDICTION These terms and conditions shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of British Columbia.

  9. SEVERABILITY If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

  10. ENTIRE AGREEMENT These terms and conditions constitute the entire agreement between you and the Company with respect to the use of this website and the purchase of products through this website.